Privacy Policy
Privacy Policy Overview
Welcome to the Privacy Policy of Enza Costa (referred to as the “Site” or “we”), where we outline how we handle your Personal Information when you engage with or make purchases from our Site.
Collection of Personal Information
When you interact with our Site, we gather specific details about your device, your activities on the Site, and data necessary for processing your transactions. Additionally, if you reach out to us for customer assistance, we may collect further information. In this policy, "Personal Information" encompasses any data that uniquely identifies an individual. Below, you'll find a breakdown of the Personal Information we collect and its purposes.
Device Information:
Examples of Device Information collected:
Web browser version, IP address, time zone, cookie data, pages/products viewed, search terms, and Site interaction patterns.
Purpose:
To optimize Site functionality for you and conduct analytics for Site enhancement.
Collection Source:
Automatic collection via cookies, log files, web beacons, tags, or pixels upon Site access.
Business Purpose Disclosure:
Shared with our processor Shopify.
Order Information: Examples of Order Information collected:
Name, billing and shipping addresses, payment details
(e.g., credit card numbers), email address, and phone number.
Purpose:
To fulfill our contractual obligations, process payments, manage shipping, send invoices/confirmation emails, communicate with you, assess order risks for fraud prevention, and provide product/service-related information or advertising based on your preferences.
Collection Source:
Provided by you during transactions.
Business Purpose Disclosure:
Shared with our processor Shopify.
Customer Support Information: Examples of Customer Support Information collected:
Name, billing and shipping addresses, payment details (e.g., credit card numbers), email address, and phone number.
Purpose:
To offer customer support.
Collection Source:
Provided by you.
Business Purpose Disclosure:
Not applicable. Sharing of Personal Information
Sharing Personal Information
We utilize Shopify for our online store operations. Please refer to Shopify's privacy
policy for insights into how they handle Personal Information. We may disclose your Personal
Information to comply with legal obligations, respond to lawful requests, or safeguard our rights.
Behavioral Advertising
We utilize Personal Information to tailor advertisements or marketing communications we
believe align with your interests. For example:
We utilize Google Analytics to comprehend how users interact with our Site. For further details on Google's practices, consult their privacy policy. You may also opt out of Google Analytics here. We share information regarding your Site usage, purchases, and interaction with our ads on other platforms with our advertising partners. Some of this data is shared directly, while other times, it's via cookies or similar technologies, subject to your consent based on your location. For deeper insights into targeted advertising, visit the Network Advertising Initiative's educational page. You can opt out of targeted advertising through:
Facebook
Google
Bing
Additionally, you can utilize the Digital Advertising Alliance's opt-out portal.
Utilization of Personal Information
We employ your Personal Information to deliver our services, encompassing product
offerings, payment processing, order shipment, and keeping you informed about new products, services, and promotions.
Legal Basis
As per the General Data Protection Regulation (“GDPR”), if you reside in the European Economic Area (“EEA”), we process your Personal Information under the following legal bases:
Your consent; Contract performance between you and the Site; Compliance with legal
obligations; Protection of vital interests; Performance of tasks in the public interest; Pursuit of legitimate interests that don't override your fundamental rights and freedoms. Retention Upon placing an order through our Site, we retain your Personal Information unless you request its deletion. For more on erasure rights, refer to the ‘Your Rights’ section below.
Automatic Decision-Making
EEA residents can object to solely automated decision-making affecting them. We don't engage in fully automated decision-making that has legal or significant effects using customer data. Shopify may employ limited automated decision-making to prevent fraud, not affecting your legal status.
GDPR Compliance
California residents have rights to access, port, rectify, update, or erase their Personal Information. Contact us for inquiries or to exercise these rights, including designation of an authorized agent.
Cookies
Cookies enhance your browsing experience by remembering actions/preferences and providing insights into website usage. We employ various cookies, including functional, performance, advertising, and social media/content cookies.
To manage cookies, adjust your browser settings. It's important to note that while blocking cookies may limit certain functionalities, it may not entirely prevent us from sharing information with third-party advertising partners.
Do not track
As industry guidelines for responding to “Do Not Track” signals aren't standardized, we
maintain our data collection and usage practices upon detecting such signals from your browser.
Changes
We may revise this Privacy Policy periodically to reflect operational, legal, or regulatory updates. Please review it regularly for any changes.
Contact Us
For further details about our privacy practices, inquiries, or complaints, contact us via
email at customercare@enzacosta.com or by mail at:
Enza Costa LLC,
2635 Nevin Ave
Los Angeles CA 90011
United States
Last Updated: [4/9/2024]
Should you find our response to your complaint unsatisfactory, you hold the right to escalate it to the relevant data protection authority.